Privacy Policy

Last updated: 26 November 2025

1. Introduction

Commercial Mortgages Broker ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out enquiry forms
  • Request a quote or consultation
  • Subscribe to our newsletter
  • Contact us via email or phone

This information may include:

  • Name and contact details (email, phone, address)
  • Company name and business information
  • Financial information (loan amounts, property details)
  • Any other information you choose to provide

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your enquiries and provide quotes
  • Communicate with you about our services
  • Send you updates, marketing communications, and other information
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose
  • Contract: Processing is necessary for a contract we have with you
  • Legal obligation: Processing is necessary for us to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party

5. Data Sharing and Disclosure

We may share your information with:

  • Lenders and financial institutions to process your applications
  • Service providers who assist in our operations
  • Legal and regulatory authorities when required by law
  • Professional advisors (lawyers, accountants, etc.)

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Data Protection Rights

Under GDPR, you have the following rights:

  • Right to access: Request copies of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Request restriction on the processing of your data
  • Right to data portability: Request transfer of your data to another organization
  • Right to object: Object to our processing of your personal data

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. See our Cookie Policy for more information.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: privacy@cmb.co.uk

Address: [Your Business Address]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately.