LendInvest, the London based buy to let finance and bridging finance platform, has launched a new application to streamline and automate their bridging loan process. This cloud-based application is available to customers who require short-term lending products.
It is delivered by Salesforce, to provide an end-to-end digital solution which not only makes the process faster but also increases packaging quality. Customers have access to a centralised hub containing their information, which also logs all interactions with LendInvest and automates the workflow.
Arman Tahmassebi, chief operating officer at LendInvest, said: “It’s been an undeniably hectic couple of months for the team who have been dealing with pent up demand in the market following the first national lockdown, amplified significantly by the stamp duty holiday.
“Our technological infrastructure is what sets us up well to deal with flares in borrower appetite such as this, and this latest expansion of our partnership with Salesforce is an important step in further streamlining our processes. The new application not only saves our users time by telling them exactly what’s needed at every stage of the process, but equates to faster onboarding times for new employees and greater transparency on customer communication.”
Alan Donnelly, head of financial services at Salesforce, added: “Today more than ever, business transformation around the customer is a strategic priority in every industry, including financial services. We’re proud to be LendInvest’s trusted partner in digital transformation as they deliver seamless, convenient and engaging experiences for their customers.”
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LendInvest was recently recognised by the National Association of Commercial Finance Brokers (NACFB) as the BTL Lender of the Year in the 2020 awards. This is the second year running LendInvest has been awarded top place in this category.
The lender also announced a 244% rise in core earnings year-on-year, despite a challenging year with the current pandemic.